Privacy Policy

1. Introduction

Wazvio ("we", "our", or "us") operates the Wazvio platform, a multi-channel marketing solution. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our platform.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, company name, and billing address provided during registration or contact.
• Usage Data: Pages visited, features used, time spent, IP address, browser type, and device information.
• Payment Information: Processed securely through Razorpay. We do not store card or banking details on our servers.
• Communication Data: Messages you send to our support team or via our contact form.

3. How We Use Your Information

• To provide, operate, and maintain the Wazvio platform.
• To process transactions and send related information including confirmations and invoices.
• To send administrative information such as updates, security alerts, and support messages.
• To respond to comments, questions, and customer service requests.
• To send marketing communications (you may opt out at any time).
• To monitor and analyse usage trends to improve our services.
• To detect, prevent, and address technical issues or fraudulent activity.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third-party service providers who assist us in operating our website and platform (such as payment processors, cloud hosting providers, and analytics tools), subject to confidentiality agreements. We may also disclose information where required by law or to protect the rights and safety of Wazvio and its users.

5. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide services. You may request deletion of your account and associated data at any time by contacting us at [email protected].

6. Cookies

We use cookies and similar tracking technologies to track activity on our platform and improve user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our platform may not function properly without cookies.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to or restrict processing of your data.
• Data portability.

To exercise any of these rights, contact us at [email protected].

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Continued use of our services after such changes constitutes your acceptance of the new policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
[email protected]